Return for full refund….

Yesterday I was faced with shipping an item back that did not fit. When I ordered it, it said you can return for a full refund if not completely satisfied. Well I went to the UPS Store yesterday to ship it back and found that a pre-paid shipping label was not in the package. It is up to me to pay for the shipping and it has to be tracked. So I sent back a $46.00 item that I paid $8.00 to have shipped to me, paid $11.00 to ship it back, and I will only be re-imbursed for the price of the item. So total that I will be getting back after paying for both shipping charges $27.00. Wow, too bad I wasn’t completely satisfied.